Contact us

Personal contact information

The contact details for Veda's personal products and services can be found below:

Your Credit and Identity

If you have any questions about our products and services or how we might be able to assist you, please visit https://www.veda.com.au/yourcreditandidentity/contact-us

If you would like to update or make a correction to the information on your credit file firstly contact the Credit Provider it relates to. Details can be found in our Contact Directory. Otherwise visit our Resolution Centre.

My Credit File

If you have a query regarding one of our My Credit File services please visit www.mycreditfile.com.au

CarHistory

If you have a query regarding CarHistory please visit www.carhistory.com.au.

Secure Sentinel

For Secure Sentinel enquiries, assistance or loss reporting please visit www.securesentinel.com.au.

Business contact information

Online icon

Enquire Online

If you have an enquiry about how our business services could help you, fill out the online form.

Business products and services

Existing Veda Subscribers

Email

subscriberassist.au@veda.com.au

VedaCheck

Veda Subscribers can log in to VedaCheck here to find information on our product and services

Australian Business Research

For ABR enquiries please visit www.abr.com.au

National Tenancy Database

For NTD enquiries please visit www.ntd.net.au

Verify

For Verify enquiries please visit verifycv.com.au

Veda eTrace

For Veda eTrace enquiries please visit vedaetrace.com.au

Invoices and Billing

Invoices

View your invoices here

Pricing Portal

Access your Pricing Portal here.

Training

Resources

Veda subscribers can find training information in VedaCheck.

Email: training.au@veda.com.au

New customers

Enquiry form

Complete our enquiry form here