OAIC Finding, December 2016


Consumers who purchased a MyCreditFile Express product for $69.95, which was available from 12 March 2014, may be eligible for a refund from Veda.

All eligible customers will be alerted by Veda regarding any refund before 9 June 2017.

Who is eligible?

Consumers who purchased MyCreditFile Express for $69.95 on or after 12 March 2014, and had not ordered a credit report from Veda within 12 months prior to this purchase.

How to get your refund?

Equifax will provide further details on this page regarding how consumers can obtain a refund.